Great slide show, thanks for sharing! No doubt social networking is redefining how businesses do business. At Intelestream, a CRM consulting firm, we have recently published a whitepaper on the subject of SocialCRM. It defines the concept of Social CRM, offers strategies that can help organizations better leverage social networking as part of their overall customer management strategy, and outlines steps that businesses can take to develop a tangible integration between social networking and traditional Customer Relationship Management. The paper can be read at http://www.intelestream.net/en/whitepapers/the-power-of-social-crm.html.
1 comment:
Great slide show, thanks for sharing! No doubt social networking is redefining how businesses do business. At Intelestream, a CRM consulting firm, we have recently published a whitepaper on the subject of SocialCRM. It defines the concept of Social CRM, offers strategies that can help organizations better leverage social networking as part of their overall customer management strategy, and outlines steps that businesses can take to develop a tangible integration between social networking and traditional Customer Relationship Management. The paper can be read at http://www.intelestream.net/en/whitepapers/the-power-of-social-crm.html.
Post a Comment